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Up to
38" Inseams!
tall dresses and skirts
tall jeans
tall tops
tall pants and shorts
tall yoga pants/sportswear
plus size tall
tall novelty t-shirts
shoes - up to size 15
COMING
SOON!
SALE |
please
visit us at our all new site
www.gotheight.com!!
| WHAT IS YOUR RETURN POLICY? |
If you're not satisfied with your purchase for
any reason, you may return any unworn items for a refund, subject to
the terms below. Return shipping fees are the responsibility of the
customer.
- All sales of opened hosiery, bodystockings, panties, giftcards
and closeout merchandise are final and no returns will be
accepted. Please be sure you choose the correct size and color
when purchasing these items.
- State law prohibits the return of "Intimate Wear"
once it has been worn. We strictly adhere to this law and will
not receive any worn items. When you receive your merchandise
please take a moment to inspect the garment for damages, size,
and color. For the health and safety of our employees, returns
of worn items will not be accepted.
- State law and health regulations prohibit the return of items
that smell of perfumes or smoke or have been exposed to animals
and pet hair/dander. Returns in this condition will not be
accepted.
- In order to get authorization for return, we must be notified
within 7 days of receipt of merchandise. Contact us for a Return
Authorization before returning the product. Returns without
authorization will be refused.
- Returns must be made within 14 days of receipt and accompanied
by the original receipt with all tags intact. The items must be
unworn, unused, and unwashed, with all tags and labels intact,
and in original condition. Items not returned within 14 days or
not in original condition will be subject to a 15% restocking
fee.
- We will credit your credit card or send you a check for the
amount of the merchandise only. We cannot refund shipping
charges or gift wrap charges
- Standard shipping on your first exchange will be
free.
- If you are returning shoes, please ensure that shoe boxes are
packaged and protected during shipment. Please note that boxes
received damaged will be charged a 20% restocking fee.
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| HOW DO I RETURN AN ITEM? |
In order to get authorization for return, we
must be notified within 7 days of receipt of merchandise. Email us
at returns(at)columnclothing.com
before returning the product. Returns without RA's will be refused.
In your email, please list the items you are returning, along with
your invoice number and the full name of the person who placed the
order.
Send the return back to the address on the back of your invoice and
make sure to include a copy of your invoice with the return. We will
credit your credit card of send you a check for the amount of the
merchandise only. The original shipping and handling charges are not
refundable. |
| HOW LONG WILL IT TAKE TO PROCESS? |
| Returns take 10-12 business days processing time
once they reach our warehouse. Please remember that it may take your
financial institution up to 30 days or one billing cycle from the
date we issue your credit for it to post in your account. If you
paid by money order we will send you a check in 10-15 business days
from the time we receive your returns. |
Please feel free to contact
us with any other questions you may have. 1-877-336-9207
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